A few weeks ago I wrote about an opinion from North Carolina on whether attorneys could (or should) reply to negative online reviews. See here.
Today, I am writing to let you know that the Florida Bar’s Professional Ethics Committee (PEC) recently agreed to publish formal Ethics Advisory Opinion 20-1, which provides guidance to lawyers in responding to negative online reviews for comment by Florida Bar members.
Lawyer Ethics Alert Blog has a comment on the opinion here.
Ethical Grounds has a comment on the issue in general here. The conclusion is simple: “You will have many opportunities in life to keep your mouth shut: You should take advantage of every one of them.”