Sunday, March 22, 2020

Florida opinion on replying to negative online reviews

A few weeks ago I wrote about an opinion from North Carolina on whether attorneys could (or should) reply to negative online reviews.  See here.

Today, I am writing to let you know that the Florida Bar’s Professional Ethics Committee (PEC) recently agreed to publish formal Ethics Advisory Opinion 20-1, which provides guidance to lawyers in responding to negative online reviews for comment by Florida Bar members. 

Lawyer Ethics Alert Blog has a comment on the opinion here

Ethical Grounds has a comment on the issue in general here.  The conclusion is simple:  “You will have many opportunities in life to keep your mouth shut: You should take advantage of every one of them.”

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